Customer Care

Customer Care

We're here when you need us. Whether it's a question about your order, a return, or advice on finding the right piece, our team will respond with care.

How can we help?

Please contact us using the details below or complete the enquiry form. For order-related enquiries, please include your order number so we can assist you more quickly.

Email

hello@oshlea.co.uk

Telephone

0759722205

Registered Address

Oshlea
3rd Floor, 45 Albemarle Street
London, ENG W1S 4JL
United Kingdom

Please note: this address is for business correspondence only. Returns should only be sent using our return instructions or return portal.

Send us a message

Complete the form below and our team will respond as soon as possible during working days.

By submitting this form, you agree that Oshlea may use your details to respond to your enquiry. Please see our Privacy Policy for more information.

Customer support topics

To help us respond quickly, please select the most relevant enquiry type when sending your message.

Order Enquiries

Please include your order number and the email address used at checkout. We'll look into it promptly.

Delivery Support

UK orders are dispatched with Evri. Your tracking information will be shared as soon as your order is on its way.

Returns & Exchanges

We ask that returns and exchanges be requested within 14 days of receiving your order. Please get in touch, and we'll guide you through the process.

Product & Sizing

If you'd like guidance on sizing, fit, or whether a piece is right for you, please reach out before placing your order. We're happy to help.